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'Click and Don't Collect' service launched by River Island

1 December 2015 - Janet Bird

Click and Dont Collect service launched by River Island

River Island has introduced a new service aimed at customers who click, but don't find time to collect the items they have ordered.

The 'Click and Don't Collect' service targets the 20 percent of customers that recent research has shown buy online, but then ask for a refund rather than going to collect their items in store.

Delivered in partnership with eBay owned fulfilment specialists Shutl, 'Click and Don't Collect' offers customers the option of having their click and collect goods delivered within 90 minutes, or whenever they choose, for the price of 4.95.


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