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Starbucks to launch click and collect coffee service

22 July 2015 - Janet Bird

Starbucks to launch click and collect coffee service

Speed is of the essence for coffee chain Starbucks, which is investing 30 million in a technology revamp that will help it get drinks and food to its customers faster.

The chain is to launch a new click and collect coffee service, which will allow customers to order and pay for their beverage of choice while on the way to their nearest Starbucks, arriving in time to collect their freshly brewed coffee.

Part of its technology revamp will also focus on speeding up the wireless experience for customers, who spend an average of 40 minutes online per visit.

Starbucks is also investing in installing charging mats in the furniture in its coffee houses, and a new deal with online music streaming service Spotify will see it run a jukebox service in stores, which customers will be encouraged to spend their loyalty points on.


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